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FAQ

General FAQ

WHAT IS YOUR TURNAROUND TIME

We do our best to fulfill and ship orders out within 5-7 business days, sometimes sooner. Please note that turnaround time may be longer during holidays and can also depend on current production schedule.

DO YOU ACCEPT RETURNS OR EXCHANGES

We do not accept returns or exchanges and all sales are final. However if there is an issue with your order, please reach out to us directly via email or through the chat option

ARE YOU ABLE TO CREATE A CUSTOM ITEM OR DESIGN?

Yes, please reach out to us and we would be happy to work with you on a custom item or design. Please note, a design fee may apply depending on the complexity of the item and or design.

ARE YOU ABLE TO ENGRAVE MY LOGO?

Yes, we ask that all logos be sent in black and white and in either PNG or SVG format.

DO YOU SHIP INTERNATIONALLY?

We currently only ship within the United States and Canada. Please note that customer is responsible for any duty or export fees that may apply after the item has shipped.

FAQ: FAQ
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